Introduction
At Cool Moon AC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website https://coolmoonac.com or contact us for HVAC services.
By using our website, you agree to the terms outlined in this policy.
Who We Are
Cool Moon AC provides professional heating, ventilation, and air conditioning (HVAC) services including installation, repair, maintenance, and indoor air quality solutions.
Website: https://coolmoonac.com
Information We Collect
When you visit our website or contact us for services, we may collect certain information, including:
Personal Information
You may voluntarily provide personal details such as:
-
Name
-
Phone number
-
Email address
-
Service address
-
Any message or request submitted through our contact forms
This information is typically collected when you:
-
Fill out a contact form
-
Request a quote or service appointment
-
Call or email us
Technical Information
We may also automatically collect limited technical information such as:
-
IP address
-
Browser type
-
Device information
-
Pages visited on our website
-
Time spent on the website
This information helps us improve website performance and user experience.
How We Use Your Information
The information we collect may be used for the following purposes:
-
Responding to service requests and inquiries
-
Scheduling HVAC services or appointments
-
Providing estimates or quotes
-
Improving website performance and user experience
-
Communicating updates or service-related information
We do not sell, rent, or trade your personal information to third parties.
Cookies and Website Tracking
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.
Cookies may help us:
-
Understand how visitors use our website
-
Improve website functionality
-
Optimize website performance
You can disable cookies through your browser settings if you prefer not to allow them.
Third-Party Services
We may use trusted third-party tools and services that help us operate our website or business. These may include:
-
Website analytics tools
-
Email communication services
-
Website hosting providers
These providers may have limited access to data only for performing services on our behalf.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee complete security.
Your Privacy Rights
You have the right to:
-
Request access to the personal data we hold about you
-
Request correction or deletion of your information
-
Ask how your data is being used
If you would like to make a privacy request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Cool Moon AC
Website: https://coolmoonac.com
Email: [info@coolmoonac.com]
Phone: [(786) 970-4681]